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General Things

Here you will find everything you want to know about our shipping.

My shipment tracking isn't working. What should I do?

As soon as you have received a shipping confirmation, your shipment is on its way.Since the products are small, we send them in an envelope. Please note that basic shipment tracking only documents the processing of the letter shipment in the start an

My shipment tracking isn't working. What should I do?

As soon as we have sent your shipment, you will receive an email from us.  Unfortunately, it sometimes happens that the mail takes a little longer. As much as we would like to, we cannot influence that. Unfortunately, with small shipments it can happ

Where do you deliver and what are the prices?

Your order will be delivered to your door. 🇩🇪 Germany 1-3 working days | Cost: €3.70 / Free over €39. 🇪🇺 EU 3-6 working days | Cost: €3.70 / Free over €39. 🌎 International 3-10 working days | Cost: €3.70 / Free over €39

How can I change my delivery address?

If the order has not yet been dispatched, we can change the delivery address. Please click here and change your address yourself in our customer portal. If your order has already left our warehouse, unfortunately we can no longer cancel or change the

Do you offer free shipping?

Yes, we do! Shipping is free for orders over €39. 🇩🇪 Germany | 🇪🇺 EU | 🌎 International | Free over €39

What about your environmental efforts on delivery?

At Inkster, we strive to be as environmentally friendly as possible from the very beginning. We are proud to say that every order is shipped completely without plastic. There is no unnecessary instruction booklet, the instructions are available via Q